There is a standard shipping charge of £8 in the UK or £14 worldwide, irrespective of order size. Items will be sent with Royal Mail special delivery in the U.K., as this is the only service during lockdown which is arriving promptly. So once your order has been made, and is ready to send it will take one day to arrive in the U.K. International orders will all be sent with Royal Mail tracked shipping, so that you can follow the progress of your order during this time. Please do note that delivery outside of the U.K. is taking several weeks so if you are not in the U.K. please do not order if you are in a rush as here is no way to speed the delivery up - but you will be able to track your parcel throughout.

All parcels are sent in discrete plain packaging.

Orders are sent by Royal Mail post.

Many of our orders are custom made to your own specific measurements to ensure a perfect fit every time. This means orders typically take two weeks to be ready to ship. However if you need an item by a specific date please email us with the date it is required by and we will do our best.

Speed delivery - UK orders only

If your order is vital by a specific date please select our speed delivery service in the cart. Using this method, even made to measure items may be available to arrive within 48 hours. There is an extra charge for this shipping method. Delivery within 48 hours is not guaranteed even with this service, but is highly likely. You will be prioritised to the top of the order queue and your order will be made immediately. Please note delivery is within 48 hours of working days, so if you order over a weekend, the order will be dispatched within 48 hours of Monday morning so will be sent on Tuesday and arrive on Wednesday. If you wish to check when your order will arrive please email us This email address is being protected from spambots. You need JavaScript enabled to view it. Or call 07976022639. Orders will be sent by Royal Mail Special Delivery, guaranteed to arrive the next day. This service is only available in the U.K.

Returns

If you are not entirely satisfied with your order please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. so we can discuss the best option for your particular situation.

You can return any item to us for either a replacement, refund, exchange for an alternative item or adjustment. Please return your order to us within 30 days of receiving it. Please contact us before returning it for full up to date returns details.

After 30 days, but within six months, if an item develops a fault please contact us and if we are able to repair the item we will do so, usually free of charge. If you have damaged the item rather than it being faulty and you would like it repaired (or if you have put on or lost weight and need a size adjustment) please still get in touch as we can often repair items for a very nominal fee. We hate items ending up in landfill if there is no need and would much rather help you get years of enjoyment from your outfit or kit!